Have you ever wondered or given it a thought how technology has gigantically influenced the way we live, work, and move? Surely, electricity and internet were two technologies that fundamentally transformed life in the 20th century. Hey, if you are thinking that I am talking about the 20th century, we are now in the 21st century, you will be contented to know that we have Artificial intelligence equivalent to the internet and electricity.
If you ask me to explain this term in simplest words, I would just say, it is an umbrella term for technologies that are inspired by biological systems, giving computers the world changing abilities to hear, see, and learn. AI is now woven into our lives, be it at work or home. Sounds Interesting? Let’s talk about three major areas to watch in 2017 in terms of AI, here is the list:
Adapting Proactively and Identifying Emerging behavior
No doubt, forecasting the future is not a piece of cake, and it always seems that there are various unexpected side effects to change. But, AI has changed this scenario to a great extent. With it is really easy to predict customer behavior by analyzing data in different ways and evaluating the alternatives, and after all those suggesting the right business path for organizations.
Extra Benefits for a Hyper Personalized UX
Nowadays, connected customers play acts protagonist in offering an array of opportunities for companies heading towards rendering personalized experience. I can be your ladder to understand the quest to meet these expectations.
Uncover Hidden Opportunities for Offering Better Customer Experience
It comes as no surprise that analyzing the sheer volume of data that is being generated on a daily basis from several customer touch points to bring unique challenges. And, to crack this mystery advanced technology like AI is required for sure.
At large, according to many, 2017 may be the year of AI, especially for those following the market closely. So don’t blink your eyes as the market is changing like the wind.